Warranty Policy
Coverage
Parts sold by Atlas Trade Solutions LLC are warranted against defects in material and workmanship for [12 months] from the date of delivery.
What Is Covered
A part that fails due to a manufacturing defect under normal service conditions. If the claim is approved, we replace the part or refund the purchase price, at our discretion.
What Is Not Covered
- Normal wear
- Damage caused by improper installation, misalignment, or incorrect torque
- Failures caused by contaminated or incorrect lubricant, or by inadequate lubrication
- Damage resulting from a related component failing elsewhere in the driveline
- Parts modified, machined, or disassembled after purchase
- Racing, off-highway, overloaded, or otherwise abnormal service
- Labor, towing, downtime, rental equipment, lost revenue, or any other consequential cost
Installation Requirement
Warranty applies only when the part is installed by a qualified technician following the manufacturer's service procedures and torque specifications. Keep your installation invoice — we may request it.
Filing a Claim
Email sales@atlasway.net with:
- Order number and part number
- Date of installation and vehicle mileage or hours at installation
- Description of the failure
- Photographs of the failed part
- Installation invoice
Do not discard the part. We may require it to be returned for inspection before a claim is approved.
Claim Processing
We review claims within [10] business days of receiving the failed part. Approved claims are settled by replacement or refund.
Limitation
This warranty is the sole warranty offered and replaces all other warranties, express or implied. Our total liability is limited to the purchase price of the part.